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 Meet your Student Mentor


 

Frank Mols

Frank was a late starter in the world of Academia. He worked in ICT for both Hewlett-Packard (Netherlands) and IBM (Australia) before making the decision in 2001 to follow his passion. He successfully applied to Exeter University where he did a PhD in Political Science and European Studies. Being a mature student, Frank experienced first hand how tricky it can be juggling parenting and study commitments. He also discovered that fellow students often sought his advice and regarded him as their mentor. Originally from the Netherlands, Frank joined the school in July 2007 after returning to Brisbane from overseas. He is married with two children. 

 

What is the role of a Student Mentor? 

  • To listen to your concerns and provide advice
The transition from high school to University is exciting. Yet, even for the most accomplished and confident of students, it is also a time of major change and new challenges. As Student Mentor, it is my duty to assist you in easing into your new life as a UQ student, and to make sure you have someone to turn to when facing difficulties.
 
New students are of course not the only ones to experience challenges. Students who have been at University for some time already can experience very similar challenges, or face unexpected challenges that make it difficult to concentrate on studying. As Student Mentor I will do my best to provide direct assistance, and/or to help accessing existing UQ Student Support Services.
  • Teaching and Learning support

Some students go through University without the need for additional guidance. However, it is not uncommon for students to experience difficulties adapting to the new environment. For example, you may not immediately understand what it is that lecturers expect, what criteria they use to assess your assignment, or how you can benefit from the feedback you received. The Student Mentor can assist you with directly with these teaching and learning issues, regardless whether you are a first year student or studying at a more advanced level.

  • Personal Issues

The Student Mentor will primarily act as first port of call and in some cases a quick chat may be all that you need to get back on track. However, it can also happen that you face a challenge that can only be resolved by people with high-level expertise in particular areas. For example, you may need help from experts in financial management, counseling, disability support, careers and employment, or international student support. In these circumstances, I can help you obtain support from more specialized service providers at UQ Student Support Services.

All conversations with your student mentor remian confidential unless you or someone else is at risk of being harmed.      

 
 
How to contact your Student Mentor

Email: polsis.mentor@uq.edu.au

By phone: 07 3365 9024

In person: Building 39A, Room: 562.